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Cookie Policy

In this cookie policy you can read about: 

  • How we use cookies 
  • The types of cookies we use 
  • For how long they work and for what purposes they are used 
  • How to change your cookie settings and opt-out

Who are we and how can you contact us?

  1. How we use cookies 

When we use words like "us", "we", "our" we mean Resolution Compliance Limited. You can find our company details listed in section 9. We are data controllers of the data collected through the use of cookies on our website 

Our website is and includes our sub-domains that we own and operate. When we refer to site we mean website. 

When we refer to "you" we mean you as a user or visitor of our site. 

Our use of cookies may include processing of your personal data and we, therefore, recommend you read our Privacy Policy. 

  1. Consent 

Where you have consented to our use of cookies through the consent banner, apart from strictly necessary cookies, you consent to our use of cookies as described under section 7 "Types of cookies and how we use them". 

You have full control and may at any time change or withdraw your cookie consent - See section 8 below "How you can change your cookie settings, including opting out". 

  1. What is a Cookie? 

There are different types of cookies that are used for different purposes. 

A cookie is a small piece of data that a site stores on your device when you visit it and which is then read when you later revisit the site. The word "cookies" in this policy refers to other forms of automatic collection of data, e.g. Flash-cookies (Local Shared Objects), Web Storage (HTML5), JavaScript or cookies placed by other software. 

A cookie may contain information about the site itself, a unique identifier that allows the site to recognise your web browser when returning to the site, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself. 

The word "cookies" or "cookie data" also covers information about IP and MAC addresses and other information about your device collected by technologies embedded within the site. 

Cookies are used to enable certain features (e.g. logging in), to track site usage (e.g. analytics), to store your user settings (e.g. time zone, notification preferences), and to personalise your content (e.g. advertising, language). 

  1. Session cookies vs. persistent cookies 

Session cookies only last as long as your online session. This means they will disappear from your computer or device when you close your browser, and therefore sometimes referred to as temporary cookies. Typically, session cookies are used to remember what a user put in their basket when browsing a site. 

Persistent cookies are different. These cookies are sometimes called permanent cookies. They will stay on your computer or device after you close your browser. These types of cookies will expire according to the time specified in the cookie. You can see the specific duration of each persistent cookie as detailed in section 7. 

  1. What’s the difference between first and third-party cookies? 

First-party cookies are cookies that are set by the site you are visiting and it's only this site that can access and read these cookies. 

Third-party cookies are set by someone other than the owner of the site you’re visiting. As an example, some pages have content from other sites like YouTube. YouTube may set its own cookies on your browser when you play the video from YouTube. Cookies set by other sites and companies (i.e., third parties) can be used to track you on other sites that use the same third-party service. 

We may engage third parties to assist with maintenance, operation, creation, or functionality of our site, e.g, analytics providers and content partners. We grant these third parties access to selected information to perform specific tasks on our behalf. 

We are, as a general rule, joint controllers with providers of third-party cookies for the collection of personal data via such cookies and disclosure details to that provider. The provider of third-party cookies is a data controller for the processing of the personal data that is received from us. You can read more about the extent of our joint controllership with providers of third-party cookies in our Privacy Policy. 

We recommend reading the provider's privacy policy, the providers are listed within the ‘privacy preference centre’ accessible through ‘cookie settings’. You will also be you can also see which cookies on our site are first-party cookies and third-party cookies. 

  1. Types of cookies and how we use them 

Necessary cookies 

Necessary cookies are required for the basic functionality of our site to work. We use necessary cookies to make it possible for you to be able to use all of the services we provide during your visit to our site and ensure the content provided works correctly. 

We also use necessary cookies to help with ensuring you are given the option to accept or reject cookies, block non-necessary cookies from working until you give consent, and remember your cookie settings and choices. The cookies also help keep track of, if, and when, you gave consent to analytical cookies, T&Cs, and email marketing. These necessary cookies are also used for payment processing. 

It's not a requirement to accept nor possible to reject the use of strictly necessary cookies as they are core for the functionality of our site. 

For details of the necessary cookies we use, what we use them for, the specific cookies providers, and each cookie’s duration please refer to our Cookie Policy. 

Statistics cookies 

Statistics cookies gather Analytical information. We use this information to make our site even better. The information collected via the Statistics cookies tracks how you use our site during your visit. It helps us understand visitor usage patterns, identify, and diagnose problems or errors you may encounter, and make better strategic decisions in improving the site experience. 

We will only set statistics cookies on your device if you give us your consent. 

For details of the statistics cookies we use, what we use them for, the specific cookie providers, and each cookie’s duration, please refer to our Cookie Policy. 

Preference cookies 

Preference cookies are used in collecting information about your device and any settings you may configure for the purpose of remembering these settings when you’re visiting our site (like language and timezone settings, favourite sports). With this information, sites can provide you with customised, enhanced, or optimised content and services. Without these cookies, you will still be able to use our site. However, you may not receive the best of our service. 

We will only set functionality preference cookies on your device if you give us your consent. 

For details of the functionality cookies we use, what we use them for, the specific cookie providers, and each cookie’s duration: please refer to our Cookie Policy. 

Marketing & advertising cookies 

Targeting/advertising cookies are used in determining what promotional content is more relevant and appropriate to you and your interests. Sites may use them to deliver targeted advertising or to limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns, and the quality of content presented to you. 

These cookies may be set by the site you’re visiting (first-party) or by third-party services. Targeting/advertising cookies set by a third-party service may be used to track you on other sites that use the same third-party service. 

We will only set advertising/targeting cookies on your device if you give us your consent. 

For details of the advertising/targeting cookies we use, what we use them for, the specific cookie providers, and each cookie’s duration please refer to our Cookie Policy. 

  1. How you can change your cookie settings, including opting-out 

As part of our cookie solution, we always ask for your consent to cookies, except for necessary cookies, before placing cookies on your device. 

We also always give you the option to change your consent. If you at one point gave consent to non-necessary cookies on our site, you can always change which cookies you wish to give consent to. This can be actioned by visiting our Cookie Policy. 

It's also possible to instruct your browser to refuse cookies from our site. Most browsers are configured to accept cookies by default, but you can update these settings to either refuse cookies altogether or to notify you when a site is trying to set or update a cookie. If you use multiple browsers and wish to block cookies or change or withdraw your consent, remember to do this in all browsers. 

If you browse sites from multiple devices, you may also need to update your settings on each individual device. 

Although some cookies can be blocked with little impact on your experience of a site, blocking all cookies may mean you are unable to access certain features and content on the site. 

  1. How often will we update this cookie policy? 

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please, therefore, re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. We will also bring your attention to such changes by updating our cookie banner/ pop-up. 

The date in section 10 of this Cookie Policy indicates when it was last updated. 

  1. Who are we and how can you contact us? 

Here is our company information: 

Resolution Compliance Limited is authorised and regulated by the Financial Conduct Authority (No. 574048). 

Resolution Compliance Limited (No. 07895493) is a limited company registered in England & Wales with registered office at 2nd Floor, 4 St Paul’s Churchyard, London, EC4M 8AY, United Kingdom.  

The site uses cookies to distinguish you from other users and this helps us to provide you with a good experience. 

  1. More Information 

More information about cookies, including how to block them or delete them, can be found at 

If you have any further questions, comments, or requests regarding our cookies policy or how we use cookies on our site, then you can contact our Group Data Protection Officer by email at 

This policy was last reviewed and updated: May 2022